“Richard helped us convert a basic idea regarding staff development into a suite of highly effective training courses that today form part of BNPP CI & IoM’s core training programme.”

“Richard is able to combine a no-nonsense approach with calm and credible delivery when dealing with, what can be, very emotive topics for learners. It is this that ensures his feedback is consistently excellent.”

“What continues to draw us to Richard, aside from the feedback, is his honest, common sense attitude in matters of learning. We know that when we approach him, Richard will give an answer that is in our best interests – even if it means going back to the drawing board. Such a collaborative approach is invaluable to us.”

Andy Raimbault, Training Manager, BNP Jersey